1. Overview
This website is operated by Opulent Charm Readymade Garments Trading Co. L.L.C., trading as Jamila.
By visiting our website or purchasing from us, you agree to these Terms of Service.
If you do not agree, please refrain from using this site.
We may modify these Terms at any time. Updates take effect once posted. Your continued use of our site means you accept any changes.
2. Use of Website
You must be at least 18 years old or the legal age of majority in your country to use our site.
You agree not to use Jamila products or services for any illegal or unauthorized purpose and not to violate UAE or international laws.
We may suspend or terminate your account at any time for misuse or violation of these Terms.
3. Products & Pricing
All products and prices are subject to change without notice.
We make every effort to display product colors and details accurately but cannot guarantee complete color accuracy on every device.
Jamila reserves the right to limit quantities, discontinue products, or refuse orders at its sole discretion.
4. Orders & Payment
We reserve the right to reject or cancel any order for any reason, including suspected fraud, reseller activity, or stock unavailability.
You must provide accurate billing, shipping, and contact information.
Payment is processed securely via approved UAE payment gateways compliant with PCI DSS and Central Bank of UAE regulations.
5. Shipping & Delivery
We offer free worldwide shipping. Orders are processed within 1–2 business days, and delivery typically takes 3-7 business days depending on destination.
Customs delays, local holidays, or unforeseen events may affect delivery times.
Jamila is not liable for delays caused by couriers or customs authorities.
6. Returns & Refunds
Returns are accepted within 14 days of delivery if the product is unused, in its original packaging, and includes proof of purchase.
Certain items (e.g., underwear, beauty products, sale items) are non-returnable.
Refunds are processed within 7–10 business days after inspection.
Shipping, customs, and bank fees are non-refundable.
Full details are available in our [Refund & Return Policy].
7. Intellectual Property
All trademarks, images, product designs, and content on this website belong to Jamila.
You may not copy, reproduce, sell, or distribute any content without written consent.
8. Third-Party Services
Certain tools or payment processors are managed by third parties.
Jamila is not responsible for their actions or privacy practices.
Users should review third-party terms before engaging with them.
9. Limitation of Liability
To the maximum extent permitted by UAE law, Jamila and its affiliates shall not be liable for any indirect, incidental, or consequential damages arising from your use of this site or our products.
Our total liability shall not exceed the value of your purchase.
10. Indemnification
You agree to indemnify and hold harmless Jamila, its directors, employees, and affiliates from any claims, losses, or damages resulting from your breach of these Terms or your misuse of our services.
11. Privacy
Your submission of personal data through the store is governed by our [Privacy Policy], which complies with UAE Federal Decree-Law No. 45 of 2021 (PDPL).
12. Governing Law
These Terms are governed by the laws of the United Arab Emirates, and disputes shall be subject to the exclusive jurisdiction of the Courts of Dubai, UAE.
13. Contact
If you have any questions about these Terms, please contact:
Email: customerservice@jamiladesigner.com
Address: Office 1-307, Al Quoz Industrial Area 1, Dubai, UAE